The Most Frequently Asked Questions of the Southbank Service Department

The Southbank Service Department has established itself as a leader in the city of Ottawa, providing the best care for our customer's vehicles.  Our trained technicians continually educate themselves to improve their knowledge and skills, so that Southbank customers can reap the benefits. 

 

To most people, taking your vehicle in for servicing can be a daunting task.  We the general population are not trained technicians, nor do we have any kind of knowledge on the inner workings of our vehicle.  That is why Southbank Nation asked Peter Lafrance,  a ten year Southbank employee and Shop Foreman of the Southbank Service Department to list the benefits of the top three services.

 

 

Wheel Alignment

1- Better gas mileage.  When the wheels are aligned there is less rolling resistance.
2- Better mileage out of your tires, misaligned wheels will wear tires prematurely.
3- Keeps your tire warranties.
4- Less wear on other part's (tie rods/ball joints).
5- Easier to drive, meaning your vehicle will not pull to one side or the other, or wander when driving.  This also maintains the safety of the driver and passengers in the vehicle.
Peter recommends wheel at least once a year, depending on your driving conditions.

 

Tire Rotation

1- Longer tire life, which in turn will save  you money on tires.

2- Better fuel economy, due to better handling and steering.
3- Better performance and a better driving experience. Your tires are worn evenly.
Peter recommends a tire rotation every 10,000 to 12,000 km's or roughly every second oil change.

Fuel System Cleaning Benefits                               
1-Better fuel economy
2-Starts easier
3-Better acceleration
4-All around smoother, cleaner running vehicle
Peter recommends a fuel system cleaning every 30 to 36,000 km's.  Peter also stresses that it also really does depend on your driving conditions; long idle times and city driving can change these intervals.

Peter Lafrance, being awarded the Bernard Frappier Southbank Service Award

 

So the next time you are in for service, make sure you say hi to Peter! 

He and the rest of the Southbank Service Team will be waiting for you!